Aerosol Sunscreen Voluntary Recall Statement

What You Need to Know

You may have noticed that NEUTROGENA® Ultra Sheer Body Mist SPF70 aerosol sunscreen products are not available where you shop in Hong Kong. That’s because we have made the decision to voluntarily recall the product as internal testing identified low levels of benzene in some samples of these aerosol sunscreen products.

The rest of the NEUTROGENA® sun care portfolio is not impacted and continues to be available to consumers.

What is Benzene?
Benzene is classified as a human carcinogen, a substance that could potentially cause cancer depending on the level and extent of exposure. Benzene is ubiquitous in the environment. Humans around the world have daily exposures indoors and outdoors from multiple sources. Benzene can be absorbed, to varying degrees, by inhalation, through the skin, and orally.

Daily exposure to benzene in these sunscreen products at the levels detected in internal testing would not be expected to cause adverse health consequences.

Out of an abundance of caution, we are voluntarily recalling the specified sunscreen aerosol product with the expiration date: 30 Apr 2022.

Consumer Guidance

Consumers should stop using these specific aerosol products and appropriately discard them. Please follow your local disposal procedure for aerosol products.

Consumers may contact our Consumer Care Center at (852)2736-3885 with questions regarding the voluntary recall, to request a product exchange, or to report an adverse reaction or quality problem.

Consumers should contact their physician or healthcare provider if they have any questions, concerns or have experienced any problems related to using the specified aerosol sunscreen.

Importance of Sunscreen

Sunscreen use is critical to public health. Melanoma incidences continue to increase worldwide, and the majority of cases are caused by excessive sun exposure. It is important that people everywhere continue to take appropriate sun protection measures, including the continued use of alternative sunscreen.